![]() Canvas allows a student to exit/re-enter an exam so long as the time allotted for the attempt has not expired.Respondus also offers sample syllabus information on their Monitor Resource Site. If you are planning on using Monitor for your online tests, ETS strongly recommends including exam policies in your course syllabus and/or test instructions.Allow students to take a test on an iPad.Student-Facing Materials (Canvas Commons module you can add to your course).Tips for successful use of Respondus Lockdown Browser/Monitor.Below you will find a guide to help you get started, information on copying Respondus Lockdown Browser/Respondus Monitor support materials for students into your course, and tips for successful use. Students will download it, install it, then open the LockDown Browser/Monitor, not their regular browser, to login to Canvas and take a test. The LockDown Browser/Monitor is a stand-alone browser. For these instances, be sure to enable Monitor in addition to the Lockdown Browser. In a home/unmonitored environment, it will not prevent students from accessing other devices such as mobile phones, tablets, etc. Please be aware that the Lockdown Browser without Monitor is meant to be used in a lab/classroom setting to prevent students from using other websites or programs on a computer during a test. Respondus Monitor is an extended feature of the Respondus Lockdown Browser that uses a web camera and microphone to monitor students during an exam. If you look away from the screen very much, the instructor may think you cheated.ETS has adopted Respondus Lockown Browser and Respondus Monitor (RLDB) for remote, automatically proctored testing. Your instructor may view the video from your session. Be careful to keep your eyes on the test.In addition, view How to do the 360 Room Check.Please refer to instructions on how to access Respondus Live Chat Help. ![]() The chat service will not be available after the exam has been successfully started. NOTE: If you try all the troubleshooting steps and cannot get Monitor to launch, you can find a 24-hours chat service available for students unable to start an exam with Monitor. If you cannot solve your problem, contact the Help Desk for assistance: Student Technical Support. If you encounter problems once you have started the exam, try suggestions in the Respondus Knowledgebase.If you start the exam and the software does not recognize your webcam, try the suggestions in the Respondus Knowledgebase.If your professor has set up a practice exam using Monitor, make sure that you complete the practice exam.Ensure all programs, especially any screen recording programs or helper programs, have been shut down before starting the exam.Make sure that you have a working webcam.Follow all the instructions for using the LockDown Browser above.Send your instructor your support ticket number so they can follow up.īEFORE Using Respondus Monitor for a test.Forward any technical documentation you may have received from the helpdesk to your instructor.Let your instructor know what happened in as much detail as possible.NOTE:If you are having issues launching Respondus Monitor (Webcam proctoring feature) for your exam, please refer to instructions on how to access Respondus Live Chat Help. Contact the HelpDesk for assistance: Student Technical Support.Visit the Respondus Knowledgebase support site for troubleshooting ideas.This allows you to log back into the test on a different computer if you have not run out of time. Reboot the computer without submitting the quiz.Click the X in the upper right corner of the browser.Try to refresh using the refresh icon in the toolbar.To insert Special Characters, use the 'symbol' icon at the top of the browser screen.Plan to take the test well before the due date.If a quiz or exam requires the LockDown Browser, it will say so in the title. ![]()
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